Frequently asked questions

We create custom 3D maps from your own GPX routes, as well as popular maps of well-known trails, marathons, and outdoor adventures that people love to do.

Simply upload your GPX file or a link to your public Strava activity. We’ll process your route, turn it into a detailed 3D model, print it, and ship it straight to you.

Use a soft brush, cloth, or a hairdryer on a cold setting to remove dust. Keep your map away from direct sunlight or high heat to prevent warping or fading.

Shipping is free for all orders over €50. For smaller orders, a 5€ shipping fee applies.

Each map comes with double-sided adhesive tape for easy wall mounting, or you can simply place it on a shelf or desk – it looks great either way.

If you tracked your route with Strava, Komoot, AllTrails, or Garmin, you can easily export the GPX file from the app. Don’t have a GPX file? You can create one using free tools like GPS Visualizer, and if you get stuck, we’re happy to help!

Our maps come in three standard sizes: Small (12 cm), Medium (18 cm), and Large (24 cm). If you’d like something bigger, just send us an email at memorymaps3d@gmail.com.

We currently accept GPX files and links to public Strava activities.

Yes! You can combine up to five routes on a single map, just make sure the routes are close together, otherwise the final result might not look great.

There’s no physical limit, but for longer activities we recommend choosing a larger map size to keep the terrain and details clear.

These are pre-made 3D maps of famous or commonly loved routes that you can order without uploading a file, and still customize details like the title, elevation or time, distance, and date.

Yes, you can change the title, elevation or time, distance, and date to make it uniquely yours.

We support files up to 20 MB. If your file is larger, try using a Strava link or contact us at memorymaps3d@gmail.com and we’ll help you out.

At the moment live previews aren’t available, but if you have any special requests or details you want us to check, just email memorymaps3d@gmail.com and we’ll make sure everything looks right.

We usually design and print within 1–5 days after your order, and shipping times depend on your location.

We currently ship to all European countries.

Shipping takes 1–3 days within Slovenia, and 3–11 days for other European countries.

If your map arrives damaged, please contact us right away with photos, and we’ll arrange a replacement or refund if the damage happened during shipping.

Yes, we stand by our work — if there’s a defect or quality issue, we’ll replace or fix it for you.

Of course! If something doesn’t look right, just send us photos and details and we’ll take care of it.

Because each map is personalized and made to order, we only accept returns in case of an error, defect, or damage during shipping — just contact us at memorymaps3d@gmail.com and we’ll make it right.

Yes, if you’re planning a bulk order (for an event, club, or group), reach out to memorymaps3d@gmail.com and we’ll offer a custom quote.

All our maps are printed using durable, eco-friendly PLA plastic made from renewable resources like corn starch and sugarcane.